Everything you need to know before ordering
Frequently Asked Questions
We’ve put together answers to the most common questions about our products, ordering, shipping, and support. If you can’t find what you’re looking for, feel free to reach out and we’ll be happy to help.
What types of products do you sell?
We provide Lean and visual management products designed for industrial, warehouse, and workplace environments including offices. This includes storage bins, floor marking systems, signage, cleaning equipment, Kanban accessories, and safety-related items.
Are your products suitable for industrial use?
Yes. Our products are selected specifically for use in factories, warehouses, workshops, and professional workplaces where durability, clarity, and efficiency matter.
How do I know which product is right for my application?
Each product page includes specifications and use cases. If you’re unsure, you can contact us and we’ll help guide you based on your space, workflow, or Lean setup.
Do you offer bulk or trade pricing?
Yes. For bulk orders or trade enquiries, please contact us directly at info@theleancompany.ie and we can discuss pricing options.
How long does shipping take?
Shipping times depend on the product and delivery location. Estimated delivery timelines are shown at checkout once your address is entered.
How are shipping costs calculated?
Shipping costs are calculated based on product weight, size, and destination. These are automatically calculated at checkout.
Can I change or cancel my order after placing it?
Please contact us as soon as possible at info@theleancompany.ie.
What should I do if my order arrives damaged or incorrect?
Please contact us at info@theleancompany.ie with your order number and photos if applicable.
Do you accept returns?
Please contact us at info@theleancompany.ie before returning any items so we can advise on the next steps.